In the event of a consumer dispute, the consumer may have recourse to the following alternative dispute resolution entity:
CACCL – Lisbon Arbitration Center for Consumer Conflicts
Rua dos Douradores, nº 116 – 2nd
1100 – 207 Lisbon
Phone: (+351) 218 807 030 Fax: (+351) 218 807 038
E-mail: juridico@centroarbitragemlisboa.pt
http://www.centroarbitragemlisboa.pt
For updates and more information, see the Consumer Portal at www.consumidor.pt
(under article 18, Law No. 144/2015, of 8 September)